FAQ
Common questions
Select a question to see the answer.
Do we need an HR department to work with you?
No. Many of our clients have no HR staff. Others have an HR generalist who wants a senior adviser. We work with whatever you have in place.
Where should we start with AI?
Usually with routine, template-driven work where a person reviews everything before it goes out, such as onboarding emails, offer letters or policy questions. We'll help you pick two or three safe places to start.
Can we hire you for a single project?
Yes. You can bring us in for one project, such as an AI use policy, a handbook, a hiring process or an investigation, or for ongoing HR support.
Where do you work?
We work with businesses in Canada and the United States, including companies with employees in more than one province or state. See Cross-border for how the rules differ.
Do you deliver training in person?
Yes. We run training, coaching and team-building sessions on-site at your workplace.
Is your advice legal advice?
No. We give HR advice that takes employment rules into account, but we aren't lawyers. When a situation needs a legal opinion, we'll recommend involving an employment lawyer.
Do we have to use AI to work with you?
No. AI is one option among many. If it doesn't suit your business, your data or your team yet, we'll say so and focus on the HR work itself.
Do you sell or set up AI software?
We don't sell software. We help you decide where AI makes sense, choose tools that fit, and put the policies and review steps in place.
How do we get started?
Email us a short note about what you need. We'll set up a discovery call to learn more and suggest a sensible next step.
