Employee relations and performance
“We have a people issue and don't know how to handle it.”
Concerns handled promptly and fairly, with expectations everyone understands and decisions you can explain.
What's included
- Preparing for difficult conversations
- Resolving conflict between colleagues or teams
- Clear performance expectations and documentation
- Advice on manager decisions, including terminations
- Workplace investigations
Where AI helps
- Goal drafting: Help managers write clear, measurable objectives.
- Review summaries and bias checks: Draft reviews from a year of notes and flag gendered or inconsistent language.
- Case support: Summarize facts and draft letters for an HR adviser to review. A person always makes the final call.
A person reviews every AI output, and AI never makes the final call on hiring, pay, discipline or termination.
Where it fits
Performance management, engagement and retention, and separation.
Example scenarios
- A long-time employee whose performance had slipped for months. We help the manager prepare for the conversation, set clear expectations in a performance improvement plan and advise at each check-in.
- Two team leads whose conflict was splitting a department. We meet each person, facilitate a structured conversation and agree working norms the team can hold each other to.
Not sure where to start?
Email [email protected] with a short note about what you're working on, and we'll suggest a sensible next step.
Example scenarios are illustrations based on situations we commonly see, not specific client results.
